Privacy Policy
This page explains how The Business Support Collective collects, uses, stores, and protects your personal information when you visit or interact with our website.
Who We Are
The Business Support Collective is a virtual business support service run by Alisha, providing small businesses with hands-on administrative support — from email management and reporting to compliance administration and social media. We’re here to take the operational load off your plate.
What Information We Collect
Information You Give Us
When you submit an enquiry through our contact forms, we collect your name, email address, and the details of your enquiry. We only collect what you choose to share.
Information We Collect Automatically
When you browse our website, we may collect site usage data, your IP address, and browser type via analytics tools. This data is anonymised and used to improve our content.
How We Use Your Information
- Respond to your enquiries and provide the services you’ve requested
- Deliver and manage the services agreed between us
- Understand how our website is used and improve its content and performance
- Comply with any legal obligations that apply to us
How We Store & Protect Your Data
Your data is stored securely through WordPress.com and Jetpack, which are built to industry-standard security practices. We do not sell your personal information or share it with third parties except where required by law or necessary to deliver our services.
How Long We Keep Your Data
We retain enquiry data only for as long as necessary to respond to your request or fulfil our services. You may request deletion of your data at any time.
Your Rights
Right to Access
You can request a copy of the personal data we hold about you at any time.
Right to Rectification
If any information we hold is inaccurate or incomplete, you have the right to have it corrected.
Right to Erasure
You can ask us to delete your personal data, subject to any legal obligations we may need to fulfil.
Third-Party Services
Our website is hosted on WordPress.com and uses Jetpack for security, performance, and analytics. These platforms may process some of your data as part of delivering our website and operate under their own privacy policies.
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your personal data, Alisha and the team are happy to help.
Last updated: August 2026
The Business Support Collective 